Call: (630) 357-9850

Patient Information

New Patient Information 

What to Expect During Your First Visit

At Naperville Family Dentists, we understand that many people feel anxious about visiting the dentist. Drs. Primiano and Mach want to put you at ease and ensure that your experience is as comfortable as possible. This includes providing patient information in advance of your appointment in Naperville. Here’s what you can expect:

Your first visit to Naperville Family Dentists lays the groundwork for our long-term connection. We make sure to acquire crucial background information, such as your medical history, and give you time to get to know your doctor on your initial visit. We want to establish relationships with our patients so that you can get to know and trust your dentist, and your dentist can best know how to treat your dental issues. 

Please browse our website to understand better what to expect on your first visit to our office. You’ll find all you need to know about our office, including a map and directions, practice hours, payment policies, and more.

Easily Schedule an Appointment in Naperville

We strive to provide convenient service at Naperville Family Dentists, so we offer various convenient ways to schedule an appointment. You can request an appointment on our website or phone our office. Our helpful staff will assist you in setting up your account. And, of course, feel free to stop by our office to schedule your appointment. practice hours, payment policies, and more.

Insurance and Finance Options

Naperville Family Dentists accept most insurance types, and we will gladly verify your coverage. Dental insurance can help you cover the cost of your dental treatment. A contract between you, your employer, and the insurance company governs your insurance plan. These agreements are complex and can vary widely. Staying informed of the coverage provided by your insurance plan is always a good idea. 

We are a PPO network provider for Cigna PPO and Delta Dental Premier. We don’t participate in any Health Management Organizations (HMOs). Due to the intricacies of insurance policies, we can only estimate your coverage in good faith and cannot guarantee coverage. We will gladly supply your insurance provider with a pre-treatment estimate for pre-approval.

Our office will gladly file your claim with any other dental policies with whom we are not contracted as a courtesy to you; PPO Plans. You are responsible for the percentage of the bill that is not covered by insurance.

For treatment that is not covered by insurance or for people who do not have insurance, we have a financing option with CareCredit. This option makes getting the smile you’ve always wanted easier. The application process is simple, requires no upfront investment, and provides inexpensive monthly payment plans for dental treatment starting at $300. There are also some interest-free options available.

We request you to make your payment at the time of service. If your treatment needs multiple visits, we can work out a payment plan with you. Patients without insurance or with insurance plans that our office does not accept are expected to pay in full for treatments at the time they are delivered.

Cash, checks, and credit cards such as Master Card, Visa, Discover, and American Express are all accepted.

Forms for New Patients

You can save time on your first appointment by filling out forms ahead of time. 

You’ll need to fill out some paperwork before your first session. We’ve posted the forms below so you can fill them out ahead of time and save time in the clinic. Please print, complete, and bring these forms with you to your initial appointment.

New Patient Form

Consent Form


Financial Policy Form

Insurance Assignment Policy Statement

Or, you may click the link below to fill out your paperwork online:


Existing Patients

Schedule Your Appointment Today

At Naperville Family Dentists, we provide your entire family with high-quality, affordable, convenient, and comfortable dentistry. New patients are always welcome. Give us a call today to schedule your appointment!

Don’t wait; call us today at (630) 357-9850. We look forward to serving you and bringing out the best in your smile.


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